Here at Mytton Oak we are proud to have a patient participation group who provide us with an insight to the views, thoughts and ideas of our patients.
The group has been re established since 2022 and currently has 10 – 20 members chaired by Mrs Geeta Patel.
The Mytton Oak Patient Participation Group currently Meets Quarterly at The Grapes on Welshpool Road. The Group is a mix of men and women ranging in age from 40 to . 76.
To try and obtain wider views of our Patients we currently invite comment, contact and suggestions both directly through our Reception staff and via our website. The group would like to hear more from young patients and families. If you would like to be more involved please contact Rick Mills or Shaz Malins on 01743 362223 and we will discuss how your views can be represented regularly in a way that is convenient to you.
Members of the patients’ group have experience of a range of medical conditions and situations and this knowledge is very valuable in helping us support specific needs; however they are also very proud of their role in bringing forward the views of all members of the community and support every patient to have their concerns and comments heard if they are asked to do so.
Biography for Geeta Patel Chair of Mytton Oak, PPG
With a career in the public sector and the voluntary sector for 40 years, Geeta Patel is enthusiastic about making the patient voice heard in the health sector, particularly those often excluded, such as people with learning difficulties, disabled people and older women. All are entitled to high-quality services.
PPG Updates:
- Since late 2019, and before the pandemic, the group had planned on improving the reception area. New seating has been installed and a water dispensing machine.
- Recent successes- after a session with a pharmacist, we listened to the concerns of two patients; and for one we were able to organise synchronisation of his various medications and for the other we were able to help her with the process of ensuring that she never ran out of vital pain relief medication.
- For the October 2024 Meeting the group have invited the Social Prescribers to present.
The group is a place where patients experiences are sought both good and bad, and acted upon by the surgery.