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contact your doctors online and get a response by the end of the next working day

The doctors and staff at Mytton Oak surgery in Shrewsbury are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

You will find everything you need to know about the practice at the top of this page, and some other links at the bottom of this page. You will also find a wealth of health-related information by clicking on the eConsult button above.


During the Coronavirus outbreak the NHS is continuing to care for and treat patients in need

Whilst the Coronavirus outbreak is continuing please remember that NHS 111, hospitals and ourselves as a Doctor's Surgery are still providing the same care that we have always done. Some of our ways of working have had to change, but if you have a medical problem do seek the appropriate help. Please bear with us if our phone lines are busier than normal, and do use the eConsult facility above - it is a useful source of advice as well as a means of contacting us without waiting on the phone. If you have a true medical emergency phone 999. You can also get help by phoning NHS 111.


NHS Diabetes Advice Helpline

NHS Diabetes Advice is provided by NHS England and NHS Improvement in response to disruption to normal services due to the COVID-19 pandemic and response. The service is for adults living with diabetes who use insulin to manage their condition and
require immediate advice from a team of clinical advisors. Whether they or a member of their household have caught the virus, or routine care has
been disrupted, the helpline can provide clinical advice to help them understand how to effectively manage their diabetes.

More details: NHS Diabetes Advice Helpline


Advice for Parents during the Coronavirus outbreak

This can be a worrying time for parents, and particularly if your child is unwell. Remember that NHS 111, hospitals and ourselves as a Doctor's Surgery are still providing the same care that we have always done. Click here for advice on what to do if your child is unwell.


Sources of help during the Coronavirus outbreak
Healthwatch Shropshire have put together a webpage which gives information about the outbreak, and where you can access help, including from the local council and other local organisations. Click here to access it.

For details of available dentistry services click here.

Let's talk loneliness


Online Access to book appointments, order prescriptions and view records
It is possible for Patients to book, amend and cancel appointments (currently suspended due to a different way of working during the Coronavirus pandemic) and to order repeat prescriptions online. It is also possible for patients to view their medical records, including test results online. Please contact the surgery for details.


Your Named Doctor
All patients are automatically registered with Mytton Oak Medical Practice. Patients also have a named accountable GP. It is important to note that patients are still free to see whichever GP they choose, however any incoming post or results will normally be reviewed by your named GP who will have overall responsibility for your care. If you would like to know who your allocated named GP is then please speak to any member of staff when you next attend the practice or alternatively ask at reception.


The CQC inspected Mytton Oak on 14th June 2016 and the overall rating awarded was Good. Please follow this link to read the full report:Full CQC report 

The CQC inspected us again on 2nd November 2017 and the overall rating awarded was Good. Click here for the full report: Full CQC Report 2017

You are invited to take part in the CCGs extended access survey Extended Access Survey

(Site updated 29/07/2020)
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