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Noticeboard

Flu

Our flu vaccine is now available. This year we are offering 3 types of vaccine. One for  children, another for adults in 'at risk groups' which offers protection from 4 different strains of flu and also a new vaccine designed to give increased protection to the over 65s. Please contact our Receptionists to check your eligibility and book your appointment


Mytton Oak Good Neighbours volunteers offer lifts to and from surgery and hospital appointments. Anyone who has mobility difficulties can arrange transport by ringing 07530 456327 on weekdays between 9am and 12 noon. Clients are invited to contribute £5 to the scheme (£10 for Telford and Gobowen).

We are always looking for more volunteers to drive and/or answer the telephone occasionally.

Find out more by ringing Charlie on 01743 357583


Important Information

Your Named Doctor

All patients are automatically registered with Mytton Oak Medical Practice. As part of a government initiative patients have also now been allocated to a named accountable GP. It is important to note that patients are still free to see whichever GP they choose, however any incoming post or results will normally be reviewed by your named GP who will have overall responsibility for your care. If you would like to know who your allocated named GP is then please speak to any member of staff when you next attend the practice or alternatively ask at reception.


Online Access to Records

It is  possible for Patients to book, amend and cancel appointments and to order repeat prescriptions online. It is also possible for patients to view their medical records, including test results online. Please contact the surgery for details.

 

Practice Charter

The Mytton Oak Practice Charter Practitioners And Staff Work To Ensure That:

  •  You will be listened to and treated courteously at all times. 
  •  You will be given an appointment on the day of request if your need is urgent. 
  •  You will be seen within 20 minutes of a booked appointment or given a reason for any delay.
  •  Your treatment will be fully explained to you. 
  •  Your medical and personal records will stay strictly confidential. 
  •  You can speak privately to the practice manager if you would like to make a suggestion or complaint. 
  •  You can ask to speak directly to a doctor or nurse. 

You Can Help If You:- 

  •  Only ask for an urgent appointment when you need one. 
  •  Only ask for an out-of-hours visit in an emergency.Are on time for all appointments and ring up to cancel if you can't attend. 
  •  Phone in before 10.00am if you need a home visit. 
  •  Treat us courteously at all times. 
  •  Tell the doctor or nurse if you are unhappy about your treatment.

Zero Tolerance

Symbol Error 3All staff at the surgery have the right to carry out their work without threat of violence. The practice has a policy of removing from our list any patient who is physically or verbally abusive or threatening towards any member of staff or other patients. We are committed to treating all our patients with respect; we feel our staff are entitled to the same respect.

 
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