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Noticeboard

Staying Healthy this winter

We are working hard to provide extra same day appointments during the winter period. Please contact us as early as possible in the day if you need to see or speak to a clinician.

Mytton Oak Good Neighbours volunteers offer lifts to and from surgery and hospital appointments. Anyone who has mobility difficulties can arrange transport by ringing 07530 456327 on weekdays between 9am and 12 noon. Clients are invited to contribute £5 to the scheme (£10 for Telford and Gobowen).

We are always looking for more volunteers to drive and/or answer the telephone occasionally.

Find out more by ringing Charlie on 01743 357583

Important Information

Your Named Doctor

All patients are automatically registered with Mytton Oak Medical Practice. As part of a government initiative patients have also now been allocated to a named accountable GP. It is important to note that patients are still free to see whichever GP they choose, however any incoming post or results will normally be reviewed by your named GP who will have overall responsibility for your care. If you would like to know who your allocated named GP is then please speak to any member of staff when you next attend the practice or alternatively ask at reception.

Online Access to Records

It is  possible for Patients to book, amend and cancel appointments and to order repeat prescriptions online. It is also possible for patients to view their medical records, including test results online. Please contact the surgery for details.

 Flu

Many people are entitled to an annual flu vaccination free from the NHS. These include people with long term health condition, carers, pregnant women, young children and anyone over 65. To check your eligibility or to book an appointment for your vaccination, please contact Reception.

We will be holding flu clinics on:

Saturday 7th October

Saturday 21st October

Saturday 4th November

Please telephone Reception to make an appointment. If none of these dates are convenient, we will accommodate you during the week.

The CQC are inspecting the Practice on 2nd November 2017. We would welcome your views and opinions about us and the services we offer as part of that inspection. Confidential comments cards are available here in the surgery. Alternatively you could use the 'contact us' link and mark your message for the attention of the CQC inspector. The inspectors would also be please to speak with anyone who wishes to on the day. Thank you for your help

When We Are Closed

clock_on_red_backgroundPlease do not phone outside surgery hours for routine appointments and non-urgent matters.

For emergencies that cannot wait until the the surgery is next open please phone 0333 222 66 55 Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 service to take calls out-of-hours across Telford and Wrekin and Shropshire from 17 July 2018

From Tuesday 17 July 2018, patients across Telford and Wrekin and Shropshire who need urgent out-of-hours medical help or advice will need to call 111.

The NHS 111 service will replace the current out-of-hours GP telephone access service provided by Shropdoc in Shropshire and Telford & Wrekin in line with national policy to provide a consistent, integrated approach to urgent care; but any patients that need to see a clinician out-of-hours will still be seen by a local GP or other appropriate clinician.

 

NHS 111 is much more than a helpline - if you're worried about an urgent medical concern, you can call 111 to speak to a fully trained adviser. Depending on the situation, the NHS 111 team can connect you to generalist and specialist nurses, or even a GP or pharmacist, and can arrange face-to-face appointments should you need one. It is free and available 24 hours a day, 365 days a year.

There is also a new ‘ASK NHS’ app that has been designed that provides improved access to NHS 111 and other local NHS services. Advice is delivered by the virtual clinician ‘Olivia’ and she takes you through the steps of the symptom checker which can result in the booking of a GP appointment, access to NHS choices, a call back from a clinical expert or access to self-care.

You can download the ‘Ask NHS’ app via Google Play (for Android phones) or Apple App Store (for iPhones). If you need more guidance on how to download the app please click here.

If you are a patient living in Wales you should continue to use the Shropdoc number.

 

 
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