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Noticeboard

Disruption to the phone system Tuesday 24/7/18

We are having a new phone system being introduced on this day, and during the switchover there will be a short time when our phones will not connect. If you can't get through please wait and try again a bit later.

We apologise for any inconvenience caused, we will try to keep the disruption to a minimum during the changeover, and as we get used to using the new system


Mytton Oak Good Neighbours volunteers offer lifts to and from surgery and hospital appointments. Anyone who has mobility difficulties can arrange transport by ringing 07530 456327 on weekdays between 9am and 12 noon. Clients are invited to contribute £5 to the scheme (£10 for Telford and Gobowen).

We are always looking for more volunteers to drive and/or answer the telephone occasionally.

Find out more by ringing Charlie on 01743 357583


Important Information

Your Named Doctor

All patients are automatically registered with Mytton Oak Medical Practice. As part of a government initiative patients have also now been allocated to a named accountable GP. It is important to note that patients are still free to see whichever GP they choose, however any incoming post or results will normally be reviewed by your named GP who will have overall responsibility for your care. If you would like to know who your allocated named GP is then please speak to any member of staff when you next attend the practice or alternatively ask at reception.


Online Access to Records

It is  possible for Patients to book, amend and cancel appointments and to order repeat prescriptions online. It is also possible for patients to view their medical records, including test results online. Please contact the surgery for details.

 

Appointments

writing_in_diaryA team of receptionists is here to help and guide you.You will be asked your name, address, in order to identify you. They will also ask for a brief reason for your call or a description of the type of problem you have. They do this in order to direct you to the most appropriate health professional.

Our appointment system is computerised and allows you to plan your routine visits in advance. Please try to give as much notice as you can. Should you be unable to attend please let us know so that your appointment can be offered to someone else.

Please make a separate appointment for each person who needs to be seen. Our normal GP appointment length is 10 minutes. If you believe that your problem will need a longer discussion, please mention that to the receptionist when booking the appointment

Sick Children

Your child will always be seen as soon as possible. Please phone the surgery for an appointment, or to ask advice from a doctor or nurse on whether to bring your child to the surgery. (NB. this may be quicker than a visit.)

 
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